16 November 2006, 11:56 in

iiNet plan downgrades

I have been an iiNet customer for around four years. I moved to my current address in South Perth just as iiNet were releasing their 8 Mbps plans that were available if you bundled with their iiPhone phone service. I applied for the plan but, due to the South Perth exchange being full, I was stuck on Telstra hardware limited to 1.5 Mbps. I stayed on the plan hoping that one day the South Perth exchange would be upgraded and I would be able to get faster speeds.

I recently received a letter from iiNet announcing that, due to increasing wholesale costs, they are going to downgrade my speed to 512 Kbps (which is one third of my current 1.5 Mbps). Alternatively I can keep the current 1.5 Mbps speed if I pay an additional AU$20 per month. I understand the situation is beyond iiNet’s control but it is still really disappointing. In terms of value-for-money, this change makes their plans go from reasonable to bad.

There is a thread on the Whirlpool forums about this. A lot of people seem to be changing from iiNet to other ISPs.

Even though I would like to stay with iiNet to avoid the hassle of changing email addresses and so on, it is not a good choice in terms of value for money. I am either looking for 1.5 Mbps for substantially cheaper than what iiNet is offereing, or for a faster connection (8 Mbps or ADSL2+ at 24 Mbps) which I am prepared to pay more for. There is a new ADSL2+ plan available from Lets Go but it isn’t currently available at my exchange. Amcom offer their own 8Mbps plans which sound pretty good.

  1. Unfortunate. I’m an iiNet shareholder, but haven’t used their services for the last year or so.

    Amcom are pretty good once you are setup (I’m on the 8/1 plan) and the connection is generally rock solid. However, their support is pretty shocking. We had a lot of dramas getting connected and then getting reconnected whenever something went wrong.

    Cheap though; and a static IP at no extra cost.


    — Nick    Nov 16, 03:34 pm    #

  2. My iinet connection snycs at around 19-21,000kbps. Suck balls.


    — milo    Nov 17, 11:08 am    #

  3. Another reason to try Amcom. I got this in an email today:

    “Get ready! We’ve unleashed ADSL 2+ with speeds of up to 24Mb to supercharge your Internet experience. You’ll notice faster emails, web pages opening faster, and if you want to download songs, this will be faster too.”

    “We’ve given you, our loyal customers, the first opportunity to upsize to ADSL 2+ before the public launch on 4 December 2006. So hurry, don’t miss out!”


    — Nick    Nov 21, 12:43 am    #

  4. Thanks for the heads up Nick! Looks like now might be the time to change over…


    — Phil    Nov 21, 12:10 pm    #
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